If you're thinking of skipping this year's DIMA/PMA, reconsider. Come and
attend every educational session you can, listen to speakers and attendees, sift
through the ideas so you can maximize your own operations. The Digital
Revolution is in full swing, some are prospering and others are sputtering. Bill
McCurry will be helping people prosper at these DIMA/PMA sessions:
* Saturday, March 1 - 1:00 - #D53 - Digital Marketing for Retail in Tough Times
or Super Effective Digital Marketing without a lot of cash
* Immediately following at 2:30 on Saturday - #D63 - Marketing Idea Exchange -
bring an idea to share and take away a dozen more.
* Monday, March 3 - 7:00 - 9:50 - N5 Guerrilla Marketing Night School - Each
attendee will receive a copy of the NEW Digital Guerrilla Marketing book - if
you're serious about getting results from your marketing, you have to be at this
session!
Idea #1 - Another pricing perspective, determine your value and get it
Jack King - Camera World, Charlotte, NC - cworldnc@bellsouth.net
Needless to say, establishing digital picture prices has
been a learning curve for me. As usual, I often relied on the advice of mentor
Brian Ainsworth. And like everything else in retailing, nothing is carved in
stone, so what I am doing now may not work for me next month.
We are not doing thousands of digital 4x6 pictures a day but
most days we consistently do in the hundreds. We get 79 cents each, your choice
matte or glossy, with or with out borders. I am a counter person so I keep a
pretty good ear to pricing complaints from customers. And yes, I have heard
some.
One wedding photographer called me to tell me that we were 79
cents and Wal-Mart would give him the same 4x6 for 26 cents. "So, what's
the problem?" I asked. "If low price is what you are looking for your
Professional Wedding Pictures, then you have already found the lowest
price..."
He then said: "But, they print Wal-Mart on the back and I
am a Professional and I can't have my customers thinking their pictures are the
same price they pay at Wal-Mart..." Rather than holding firm with out
further negotiation. I decided to ask more about his work. He said that he would
bring me at least one CD a week and each one would have at least 200 wedding
pictures. He would have done all the Photoshop work and everything would be
color corrected and there would be no remakes.
"OK, 59 cents each. Come in and ask for me and I will
introduce you to our lab manager." (This made him feel like a VIP.) He
consistently brings us at least 200 -250 4x6 wedding pictures a week and now
orders ten to twenty 8x10's a week @ $10.99 each, which he never bothered to
negotiate.
What specialty retailers must not fall into, is letting store
EMPLOYEES create a fear of getting a fair price for your services. One employee
recently came to me and said: "Costco is getting $ 1.90 for 8x10's... What
are YOU going to do about it??? "
I said: "Nothing." Also, I strongly advise lab
people not to be too quick to blurt out quantity pricing. A couple of days ago a
gentleman approached me at the counter. "How much for an 8x10 from this
thing?" (As he handed me a CD) Well, they are $10.99 each..." and
before I could go further, He said: "GREAT! My home office was gonna charge
me thirty bucks! I want FOURTY 8x10's of this picture, I want to pay you now and
have my secretary pick them up on Friday." And then he said: "Thank
you! You just made my life easier... now I can go out of town and not worry
about having these pictures for our sales meeting."
Bottom line... it ain't ALL about price when it comes to
people's pictures. Just too often, we shoot our own selves in the foot or allow
our employees to roll over for low price. Customers that are going to go to
Wal-Mart are gonna go to Wal-Mart. The ones that come in your door are the ones
that you want to WOW!
Idea #2and #3 - Buying Advertising Cheap - Community Support
Chris Lydle, Chris' Camera Center, Aiken, SC (www.chriscamera.com)
Tough times in the advertising industry can be
opportunities for us. I'm getting prime location on billboards at
$300/month/location, short-term (1 month minimum).
If they don't sell the space for the following month I could
end up having longer exposure with no payment. Here's where it pays not to be
too greedy. If I negotiate for a prime placement board, it will be quickly
resold and after a month, I'm gone. If I take a "B" or "C"
location then that space could be unsold and I'm up there for months gaining
additional repetitions at no further cost. It's a gamble but evaluate both sides
before you determine your strategy.
Picture of the billboard posted at: www.photoimagenews.com/billboard.htm
Speaking of buying bargain basement advertising. . . . At a
recent steeplechase, the Hospitality Group of Aiken (primarily restaurateurs)
had a fund-raising silent auction. Many times at events like this local business
leaders will want to show support for the community but not donate cash. They
many times donate products from their company that might have very high value to
the right buyer but a very limited number of bidders.
I had the high bid - $250 - on a package that included $500
worth of cable TV ad time and 15 hours consulting time from an ace PR firm in
town. It's the second time I've bought cable TV ad time for way below going rate
at charity auctions. There just aren't that many bidders! Many times charity
auctions will publish a list of available products to buy ahead of the event to
encourage bids from people who are not able to attend. Check this out - it's
good PR if you're listed as supporting the charity and it stretches your
marketing budget, if the media is a good fit for you.
In honor of the hectic Holiday season, the McCurry Marketing Idea Exchange
will not publish between Thanksgiving and New Year's Day. We'll still be
collecting great ideas from subscribers - we just won't be sending out any
issues until after the New Year. As new ideas hit you during this busy time,
please take a second and send them into editor@mccurryassoc.com
- Thanks!